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Kuwait: KFH expands instant credit and prepaid card printing service to all KFH Go self-banking stations

Kuwait -  Kuwait Finance House (KFH) has announced offering instant credit and prepaid card

printing service through KFH Go self-banking stations located in different branches across Kuwait.

This service enables customers to print their cards 24/7 in a fast and secure manner.

The service is an extension of the latest achievement in instant printing of credit and prepaid

cards, a first in the Kuwaiti banking sector. Today, KFH customers can print all types of banking

cards directly through its devices, showcasing KFH’s technological prowess and commitment to

enhancing customer experience with pioneering services.

Meshal Mandani, Senior Manager of Digital Channels at KFH said: “Our services are now more

accessible to all customers. Following the successful launch of this service at our Khiran Mall

and Airport branches, KFH has expanded this service to all KFH Go self-banking stations

throughout Kuwait.”

Explaining the process, he pointed out that printing and activating the card entails two simple

options. The first one is by sending a QR code through KFH online application. A second option

is to enter your civil ID into the device, follow the necessary steps, and receive an OTP via SMS with the highest security standards.

Mandani emphasized that this service is part of KFH’s pioneering banking services offered

through ATMs to credit and prepaid cardholders. The aim is to provide them with the best

banking experience through its digital channels, including the KFH Online app, KFH Go smart branches, or ATMs.

Additionally, Mandani said that KFH is the first bank in Kuwait to introduce instant banking card

issuance using a Hybrid Solution powered by NCR, allowing customers to print their own

banking cards within 3 minutes, 24/7 through several options, either via self-service using the

civil ID or by using their smart phones and the QR code.

For the second time at the local banking level, KFH maintains its leadership by introducing

instant credit and prepaid card issuance through its ATMs without prior request. This service is

now accessible at all branches and selected shopping malls, solidifying KFH’s position as the

leader with the largest network of available devices in Kuwait.

It is worth noting that KFH provides a comprehensive package of digital banking services that

confirms its leadership in the banking industry, e.g., a secured account opening service for non-

KFH customers machines and printing cheque books through XTM devices, the first of its kind

in Kuwait. In response to the developments of smart devices, KFH offers its service through

smart watches enabling customers to complete their transactions through ATMs.

KFH offers a range of online banking services including personal financing requests, instant

payments through WAMD, local and international money transfers, investment deposits, gold

account opening and trading, chequebook requests, cheque deposits, financing transaction and

installment tracking, investment plan viewing, as well as balance and deposit inquiries.

The new service exemplifies KFH’s commitment to harnessing the latest fintech innovations to

provide exceptional banking experiences that meet the highest customer quality standards.